Datto allegedly defrauded consumers and distributors of the value of their purchases by disabling free automatic firmware updates, maintenance and support for hardware.
Removing this feature from the hardware makes it useless for the purposes for which it was advertised and sold to distributors and consumers for use in their businesses, for example, hotels, apartments, retail stores, restaurants, small and medium-sized businesses. , and pretty much anywhere else.
Datto then suggested that consumers and distributors move their Open Mesh hardware to Datto’s CloudTrax, to reclaim that functionality if they pay a monthly fee. Datto’s CloudTrax is essentially the same as Open Mesh CloudTrax.
The lawsuit also alleges that Datto failed to fulfill its duty of care to customers and distributors, violated the Unfair Commercial Practices Act, violated the Consumer Legal Remedies Act, violated their contracts, violated the implied warranty of merchantability, has intentionally misrepresented itself and caused harm to their customers and distributors when their ability to use the product they have purchased is forcibly taken away.
The Plaintiffs and Class Members suffered loss of economic gain and subsequently suffered other financial losses as a result of Datto’s alleged false advertising and deception.
The case is Dinnerman et al v. Datto, Inc et al, 8: 21-cv-01771-JVS-DFM.
The complainants, Joshua Dinner and Paul Feinberg, are represented by the law firms of Gary R. Carlin APC, a Long beach, california based law firm.
If you have suffered any loss or damage as a result of Datto’s practices and wish to join the Datto class action suit, or if you have any questions, please contact Gary R. Carlin APC Law Firms by email at the address [email protected], or through their website at dattoclassaction.com.
SOURCE Law Firms of Gary R. Carlin APC